Support
Fractal Pharma support
For product support, account help, facility onboarding, or a data-related request, contact [email protected].
Include only what is needed
Describe the app area, what happened, and any relevant non-sensitive account or facility context. Do not include patient information, prescription details, access codes, passwords, or other sensitive information in email.
Account and data requests
For account deletion or a request about personal data, use the instructions on the Account & data deletion page.
This address is published as the canonical support contact. Email delivery is being provisioned and externally tested; do not rely on it for urgent or time-sensitive communications.